Review request message after a job
Writes the text and email you send the day a job wraps, with the direct link to leave a Google review and a one line reminder for a week later. You get copy your crew lead can send from the truck.
Who it is for: A business with happy customers and fewer than 50 Google reviews
Reviews are the deciding factor for most local searches, and the only way to get them in volume is to ask every customer at the right moment, with a link that takes them straight to the review box. The right moment is the day the job ends, while they are still looking at the result.
Gather first
- Your Google review link. In your Google Business Profile, click "Ask for reviews" and copy the short link.
- The name of the person who will send the message (the owner, the crew lead, the office).
- How you usually finish a job: a walk through, a final invoice, a handoff email.
How to use it
Run the prompt once and save the output as a template on your phone and in your email. Personalize the first line each time with the customer's name and one detail about the job. Never pay for reviews or offer anything in exchange. Google removes them and penalizes the profile.
What good looks like
Three sentences, one link, sent within hours of finishing. A reminder a week later that does not nag.
You are helping a small service business ask customers for Google reviews. Write the messages the owner or crew lead will send. Plain, friendly, short. No exclamation points, no em dashes, no pleading. My business: [PASTE BUSINESS NAME AND WHAT YOU DO] Who sends the message and their first name: [PASTE] My Google review link: [PASTE THE LINK FROM "ASK FOR REVIEWS" IN YOUR PROFILE] How a job usually ends (final walk through, final invoice, handoff email): [PASTE] A typical job, so you can see what detail to reference: [PASTE ONE SENTENCE] Write these five pieces: 1. Day of completion text message. Under 50 words. Thank them by first name, mention one specific detail about their job in a bracket I will fill in, say that a review helps a small business like ours, and include the link. One ask, no pressure. 2. Day of completion email. Under 100 words with a subject line. Same content as the text with a little more room. Say it takes about a minute. 3. One week reminder text. Under 35 words. Light, assumes they meant to and forgot, includes the link, makes clear this is the last ask. 4. A reply I can send when someone says they left a review. Under 25 words. 5. A reply I can send when a customer says they had a problem instead of leaving a review. Under 60 words. Takes it seriously, asks for a call, no excuses. Rules: never offer a discount, gift or entry into a drawing for a review. Never ask only happy customers and tell me if my instructions imply that. Do not tell the customer what to write. Use [FIRST NAME] and [JOB DETAIL] as placeholders I will fill in by hand each time.
Would rather have it done?
This is something we already run for clients. Send the intake and name this playbook; we will come back within a business day.
Goes well with
Write your Google Business Profile description
Turns your plain notes into a 750 character business description, a clean services list and category picks for Google Business Profile.
Follow up sequence for a quote that went quiet
Builds a four message follow up for one quiet quote, spaced over three weeks, each with a reason to reply that is not "just checking in".
Case study writer from a finished job
Turns your notes about one finished job into a short case study with the problem, what you did and the result, in the customer's terms.